Terri brings a depth of experience and education to the Real Estate Industry. Having earned the GRI, CRS and other designations, she performed at the top of the industry, consistently listing and selling over 100 homes per year for over 28 years in the Chicago area. Today she is a consultant to the real estate and general sales industry helping to build communication systems and resources that foster relational capital that result in true clients for life. She has authored 5 books on real estate sales and leadership success and has been a featured expert on national television and radio news programs. Specialties Include: Strategies for Customer Engagement, Reactivation, Retention with all 4 Generational Segments Topics Include: All phases of real estate sales and management, Strategic Partnerships for the Lender/Realtor relationship, General Marketing Engagement Strategies that include both Traditional and Online Strategies and Initiatives Communication Training & Strategies - Generational Dynamics (Full program offerings available on TerriMurphy.com)